Paper cuts: Changing mediums and new competition will inhibit industry growth

The Office Supply Stores industry has struggled to adapt to a changing digital landscape over the past five years. Consumer confidence, per capita disposable income and corporate profit, all hobbled by the recession, worked against the industry early in the five-year period. However, the industry's performance has been largely affected by declining demand for traditional office products. Although the worst appears to be over for now and the outlook is slightly better than the past five years, office supply stores will continue to battle against declining demand for core office products. Corporate profit is expected to rise, allowing businesses to invest in office technology and equipment, which offers some respite for the industry...read more.

Industry Statistics & Market Size
Revenue
$2bn
Annual Growth 13-18
-3.5%
Forecast Growth 18-23
Profit
Employment
12,073
Businesses
849
Market Share of Companies

Industry Threats & Opportunities

  • Competition from e-commerce websites and discount department stores will hamper industry sales
  • Large retailers have ramped up their online capacity to generate revenue
  • Rising internet penetration will continue to hamper demand for office supplies
  • Industry Report - Industry Key Buyers Chapter

    The Office Supply Stores industry in Canada exhibits a high level of market share concentration, with the three largest players in the industry estimated to account for about 78.2% of total revenue. Staples has a commanding hold of the industry, earning about 76.8% of the industry's revenue in 2018. Although Staples' 306 retail stores account for only 23.0% of the industry's total 1,333 establishments, the size of the company's superstore format means the Staples earns more revenue per store than any other company. The industry's concentration level was not affected by the 2013 merger between Office Depot and OfficeMax as Office Depot had already exited the Canadian market in 2011 and OfficeMax owned only 22 retail office supplies stores in Canada at the time of the merger. The...purchase to read more.

    Additional Insights for the Office Supply Stores Industry

    IBISWorld identifies 250 Key Success Factors for a business.The most important for the Office Supply Stores Industry are

  • Attractive product presentation
  • Production of goods currently favoured by the market
  • Proximity to key markets
  • IBISWorld analysts also discuss how external factors such as Corporate profit and Demand from e-commerce and online auctions in the Office Supply Stores industry impact industry performance..

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    What's in this report

    What is the Office Supply Stores Industry?

    This industry primarily sells stationery, school supplies and office supplies. Stores may also sell a combination of new computers, office equipment, furniture and supplies. This industry does not include general merchandisers or electronic retailers.

    Industry Products
  • Office supplies
  • Office Paper
  • Stationary
  • Office machine
  • Office furniture
  • Computer hardware, software and related technology
  • Services and other
  • Industry Activities
  • Retailing office supplies
  • Retailing school supplies
  • Retailing stationery
  • Retailing furniture
  • Retailing computers and computer peripherals
  • Table of Contents

    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Executive Summary
    Key External Drivers
  • Corporate profit
  • Demand from e-commerce and online auctions
  • Per capita disposable income
  • Private investment in computers and software
  • Consumer Confidence Index
  • Number of children aged 19 and younger

  • Current Performance
  • Fluctuating demand
  • Rising competition and adaption
  • Industry landscape
  • Chart: Revenue Growth

  • Industry Outlook
  • Continued decline
  • Consolidation accelerates
  • Profit
  • Table: Office Supply Stores Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Office Supply Stores Industry Lifecycle vs The Economy

  • Supply Chains
    Key Buying Industries
  • Printing Services in Canada
  • Human Resources & Benefits Administration in Canada
  • Public Schools in Canada
  • Private Schools in Canada
  • Colleges & Universities in Canada
  • Consumers in Canada

  • Key Selling Industries
  • Office Furniture Manufacturing in Canada
  • Office Stationery Wholesaling in Canada
  • Paper Product Manufacturing in Canada
  • Sanitary Paper Product Manufacturing in Canada

  • Products & Services
  • Office machine
  • Computer hardware, software and related technology
  • Office supplies
  • Office Paper
  • Services and other
  • Stationary
  • Office furniture
  • Chart: Office Supply Stores Industry Products and Services Segmentation

  • Demand Determinants
  • Households, businesses and schools
  • New products
  • External competition

  • Major Markets
  • Businesses
  • Consumers
  • Other
  • Hospitality
  • Federal, provincial and local government
  • Wholesale and retail
  • Chart: Major Market Segmentation for the Office Supply Stores Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Profit
  • Purchases
  • Wages
  • Rent, utilities and depreciation
  • Other
  • Chart: Cost Structure Benchmarking – Sector vs Office Supply Stores

  • Basis of Competition
    Internal competitionExternal competition
    Barriers to Entry
  • Table: Barrier to Entry Checklist for the Office Supply Stores Industry

  • Industry Globalization
    Staples Inc.,
  • Table: Staples Inc. - financial performance

  • Capital Intensity
  • Chart: Level of Capital Intensity for the Office Supply Stores Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Table: Industry Data for the Office Supply Stores Industry
    Includes:
  • Industry Revenue (2009-2023)
  • Industry Gross Product (2009-2023)
  • Establishments (2009-2023)
  • Businesses (2009-2023)
  • Employment (2009-2023)
  • Wages (2009-2023)
  • Corporate Profit (2009-2023)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Big-Box
  • A retail store that is differentiated by its sheer size and large range of specialized products.
  • Brick-And-Mortar
  • A store that has a physical presence and location, as opposed to an online retailer.
  • E-Commerce
  • A retailer that primarily sells goods and services via the internet. Many of these companies do not have brick-and-mortar locations.
  • Omnichannel
  • The merging of retail operations to enable customers to purchase through many connected channels. Channels include: retail stores, online stores, mobile stores, mobile app stores, telephone sales.
  • Point-Of-Sale (Pos) System
  • A terminal or, more generally, the hardware and software used for checkouts; the equivalent of an electronic cash register.
  • What Our Customers Say

    Why buy this report?

    The Office Supply Stores market research report provides key industry analysis and industry statistics, measures market size, analyzes current and future industry trends and shows market share for the industry’s largest companies. IBISWorld publishes the largest collection of industry reports so you can see an industry’s supply chain, economic drivers and key buyers and markets.

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Office Supply Stores:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Office Supply Stores market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Office Supply Stores, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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